Our Policies

This Privacy Policy describes how Complete Game Athletics Ltd (“IP”) collects, uses and discloses personal information gathered through its website.  It applies to all the web pages related to www.insideperformancebaseball.com and the online applications IP contracts to administer its clients’ personally identifiable information, but excludes any and all links to or from third party sites.

Cancellation Policy

Inside Performance requires 24 hours notice for cancellation on all appointments including coaching and athletic training. Missed appointments or those cancelled less than 24 hours in advance will be charged in full.


Participant Release and Waiver of Liability

Inside Performance shall keep a signed athlete waiver form on file for each of its clients.

Click on the waivers tab in the main menu to view each online form.


By accessing IP’s website, you are accepting its terms and conditions. Furthermore, by communicating your personal data through IP’s website, you are giving IP permission to use and disclose your personal information according to the practices depicted herein. If you do not agree with this Privacy Policy you must not access any content that may require you to provide personal information to IP.


IP collects personal data when it is voluntarily submitted by website visitors for the following purposes:

  • to register for a program offered by IP
  • to make a payment to IP
  • to receive IP’s digital newsletter, or
  • similar activities.

This information is only used to fulfill your specific request, unless you give us permission to use it in another manner; for example, to add you to one of our mailing lists.
IP will make every effort to safeguard your personal information in a private, safe and secure manner.  Only authorized employees, agents and contractors who have agreed to keep your information secure and confidential shall have access to it.  Your personal information will never be shared, except as set out below, or sold.


IP has engaged Jane.app to maintain its schedules, client data, program registrations, payment processing and related functions. When you link to register for a program you will be redirected to IP’s location on Jane.app’s secure website; at that time you should read https://jane.app/guide/privacy-and-security/security-and-privacy-best-practices in your web browser’s address bar. Jane.app follows best practices to secure our clients’ data and, according to US standards, does maintain a “PCI Compliant” website. The Jane.app Privacy Policy can be found here: https://jane.app/legal/privacy-policy

Zero Credit Card Data in Jane

Jane never stores a client’s plain credit card information directly on Jane’s servers. When you enter a credit card in Jane, Jane instantly transfers that data to one of our payment processing partners through encrypted transfer. Our PCI-compliant payment processing partners store that information for Jane. The default behaviour of these partners is to store the credit card information so that refunds can be processed.

Our partners for payments have been very carefully chosen, and they use the same 128-bit encryption as the big banks around the world. They send Jane back an encrypted key (a token) which represents the credit card so that Jane can continue to bill against that card if the customer wishes, but note that this token can’t be used outside of Jane. The only information that Jane stores about the credit card are the last 4 digits and the expiration date so that the customer will know which card they gave you.

More info here: Is Jane PCI-Compliant?

IP publishes an online newsletter using MailChimp, an application that also serves to manage IP’s subscriber list(s). Those who subscribe to IP’s newsletter provide their email address, at a minimum, and other personal information at their discretion.  MailChimp provides a highly secure depository for the information. Their Privacy Policy can be found online at https://www.intuit.com/privacy/statement/

In the event that IP, or any part thereof, is acquired by another company, that company may use your personal data in accordance with this Privacy Policy.

In addition, the IP website and those of its contractors may use cookies and tracking technology to collect, amalgamate and share non-personal data; they are unable to collect personal data.  However cookies designed to enhance your site experience may be tied to personal information that has been provided by you.


Except as set out in this Privacy Policy, IP will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if it believes that such action is necessary to protect and/or defend its rights, property or personal safety and those of its users/customers etc.


The profile you create on IP’s Jane.app pages may be modified at your discretion.

All digital newsletters from IP provide a link to opt out of further mailings.

Should you wish modify or retract information held by IP, you may phone or email your request.  To the extent that it can do so without compromising its legal or statutory obligations, IP will comply with your request in a timely manner.


This policy may be revised from time to time without notice, however changes will only apply to transactions made after the change took effect, and never retroactively. IP recommends that you review the privacy policy each time you visit its site to refresh your understanding and ensure you have the most updated version.

Please do not hesitate to contact us with your questions, comments or requests.

Spring, Summer and Winter Camps

Our camps are the perfect opportunity to tune up your baseball skills either before, during or after the ball season. Young baseball players will work in small groups with our highly qualified coaches.  Our camps are four days of hitting, fielding, pitching, throwing.

Baseball Clinics

Hitting Clinics
Pitching Clinics
Skills Clinics

Inside Performance offers many options to develop your skills as a player. One on one training and group sessions available.  

Inside Performance Facility

Our state of the art facility is equipped with retractable netting to create instant multiple batting / pitching cages with over 4,500 sq ft of indoor field turf for baseball, soccer, field hockey, football or dry land training year round. Our high performance…

Complete athlete waiver form either online or download and print. Forms can be brought in person to Inside Performance.